Valley BMW My BMW App
My BMW App · Preferred Service Center
Connect Your BMW to Valley BMW in Just a Few Taps.
Bought your BMW somewhere else? You can still make Valley BMW in Modesto your home for service. Set us as your preferred service center in the My BMW App. No forms, no sign-up, about a minute.
We can help you set it up! Call Service at 209-301-8919 and we’ll walk you through it.
How to set it up
Four steps in the My BMW App.
Open the app with your vehicle already added to your BMW ID, then follow along.
No service center selected yet.
✓ Preferred service center saved
Simplified illustration. Your app may look slightly different.
Menu names may vary by app version. BMW keeps the official, current instructions on its owner FAQ.
We can help you set it up!
Rather not do it yourself? Call our Service team and we’ll walk you through every tap, or bring your phone to your next visit and we’ll help you get connected while you’re here.
Why it’s worth the minute
Your BMW, connected to the BMW center down the road.
Request service from the app
With Valley BMW saved, you can contact us or request a service appointment from the My BMW App. We follow up to confirm the time and how you’d like to drop off your car.
Where you bought it doesn’t matter
Valley BMW is an authorized BMW center. Warranty repairs and BMW Maintenance Program visits can be done at any authorized BMW center, including ours.
Ready for Proactive Care
On eligible vehicles, BMW Proactive Care can flag upcoming maintenance and help connect you with your selected BMW center, so the reminder points to Modesto.
BMW Proactive Care
When your BMW knows it needs service, it can tell us too.
BMW Proactive Care uses data from your vehicle to spot service needs early and let you know through the My BMW App, email, or in the car. With Valley BMW as your preferred service center, that conversation comes to us.
Proactive Care isn’t available on every BMW. It depends on your vehicle, your connectivity, and your privacy settings.
What BMW generally requires
- A BMW with BMW Operating System 7 (iDrive 7, from 07/2019) or newer
- An active BMW ConnectedDrive account for your vehicle
- Your vehicle added to your BMW ID in the My BMW App or My BMW portal
- BMW’s privacy policy accepted in the vehicle, with consent to be contacted by your BMW center
- Push notifications turned on in the My BMW App
Requirements and features are set by BMW and may change.
We can help you set it up!
Not sure if your BMW qualifies, or which settings to turn on? Our Service team can check your vehicle and walk you through ConnectedDrive, privacy, and notification settings.
Need a hand?
We can help you set it up!
Our service team can walk you through the setup over the phone, or help with it at your next visit. If your BMW is already due for service, go ahead and book it.
Questions
Good to know.
I didn’t buy my BMW at Valley BMW. Can I still choose you?
Yes. Your preferred service center is your choice in the My BMW App, no matter where you bought or leased your BMW. You can change it at any time.
Do I have to fill out a form or give you my information?
No. Everything happens in the My BMW App. You don’t need to sign up for anything on this page.
Can I schedule service from the app?
Yes. Once Valley BMW is your preferred service center, you can contact us or request an appointment in the My BMW App. BMW sends the request to us as non-binding, and our team follows up to confirm the time and your drop-off preference. Some BMW centers use their own scheduling tools, so the app may open our website instead. You can also schedule online here.
Will my BMW send maintenance alerts to Valley BMW automatically?
On eligible vehicles with BMW Proactive Care set up, maintenance needs can be shared with your selected BMW center, but this depends on your vehicle, your ConnectedDrive account, and your privacy settings. It isn’t available on every BMW. We can help you set it up: call 209-301-8919 and we’ll check your vehicle and settings with you.
Can warranty or BMW Maintenance Program work be done here?
Yes. Valley BMW is an authorized BMW center, so covered warranty repairs and BMW Maintenance Program services can be performed here, even if your BMW was purchased elsewhere. Call 209-301-8919 if you’d like us to check your coverage.
The menus in my app don’t match these steps.
BMW updates the app regularly, so labels can move. Update the My BMW App to the latest version, check BMW’s current instructions, or call us at 209-301-8919 and we’ll walk you through it.
Valley BMW is an authorized BMW center. BMW, the BMW logo, My BMW, ConnectedDrive, and Proactive Care are trademarks of BMW AG. App menus, features, and Proactive Care availability are controlled by BMW and vary by vehicle, model year, software version, subscription status, and privacy settings. Screens shown are simplified illustrations.